Merkay Logistics

Merkay LLC – Master Terms and Conditions of Service

Terms and Conditions of Service

Applicable to Freight Forwarding, NVOCC, Warehousing, and Logistics Services

Last Updated: February 01, 2026
Company: Merkay LLC
Address: 75 Harrison St, Little Falls, NJ 07424


1. SCOPE OF SERVICES

These Terms & Conditions govern all services provided by Merkay LLC (“Merkay”), including but not limited to:

  • Freight Forwarding (Air, Ocean, Ground)
  • NVOCC Services and House Bill of Lading issuance
  • Warehousing and Storage
  • Consolidation and Deconsolidation
  • Inland Transportation and Drayage
  • Handling, Palletizing, Labeling, and Logistics Coordination
  • Dedicated Warehouse Space and Operational Services

By requesting a quotation, booking a shipment, tendering cargo, storing goods, or paying an invoice, the Customer agrees to be bound by these Terms.


2. INCORPORATION BY REFERENCE

All services performed by Merkay are subject to:

  • These Master Terms & Conditions
  • Merkay House Bill of Lading Terms (when issued)
  • Merkay Warehouse Services Agreement (where applicable)
  • Merkay Invoices, Quotations, and Booking Confirmations

These documents are incorporated by reference and form a single binding agreement.


3. ROLE OF MERKAY (FORWARDER & NVOCC)

3.1 Merkay acts as:

  • Freight Forwarder (agent), and/or
  • Non-Vessel Operating Common Carrier (NVOCC) when issuing a House Bill of Lading (HBL).

3.2 When an HBL is issued, Merkay shall be deemed the contracting carrier for that shipment.

3.3 Merkay may subcontract services to carriers, truckers, terminals, warehouses, and agents at its sole discretion.


4. QUOTATIONS & RATE VALIDITY

4.1 All quotations are based on the information provided at the time of request.
4.2 Rates are subject to change due to:

  • Carrier rate fluctuations
  • Fuel surcharges
  • Port congestion
  • Currency fluctuations
  • Government regulations or tariffs
  • Weight, dimension, or commodity discrepancies
  • Exams, inspections, or regulatory actions

4.3 Any services not explicitly included in a quotation shall be billed separately.


5. INVOICES, PAYMENT TERMS & CREDIT

5.1 Standard payment terms are Net [7/15/30] unless otherwise agreed in writing.
5.2 All invoices are due without deduction, offset, or delay.
5.3 Any invoice not disputed in writing within seven (7) calendar days shall be deemed accepted and approved.
5.4 Late payments may incur:

  • Interest up to 1.5% per month
  • Collection agency fees
  • Legal fees and enforcement costs

5.5 Merkay reserves the right to suspend services, hold cargo, or revoke credit terms for overdue accounts.


6. WAREHOUSING, STORAGE & DEDICATED SPACE

6.1 All cargo stored at Merkay facilities is subject to storage, handling, and operational charges.
6.2 Dedicated warehouse space, pallet storage, and operational usage are billable services whether per shipment or ongoing.
6.3 Continued storage of goods and/or prior payment of storage invoices constitutes acceptance of applicable storage rates.
6.4 Merkay is not responsible for delays, deterioration, or damages caused by extended storage due to Customer delay.


7. LIEN AND RIGHT TO HOLD CARGO

Merkay shall have a general and continuing lien on all cargo, documents, and property in its possession or control for:

  • Freight charges
  • Storage charges
  • Handling fees
  • Demurrage and detention
  • Legal and collection costs

Merkay may hold, store, or dispose of cargo in accordance with applicable law to recover unpaid balances.


8. HOUSE BILL OF LADING (HBL) TERMS

8.1 When a House Bill of Lading is issued, it shall govern the contract of carriage.
8.2 All HBL terms, including liability limitations and defenses, are incorporated into these Terms.
8.3 Underlying carriers, agents, truckers, terminals, and warehouses shall benefit from all liability limitations (Himalaya Clause).


9. LIMITATION OF LIABILITY

9.1 Merkay’s liability, whether as Forwarder or NVOCC, shall be limited to the lesser of:

  • $500 per package (COGSA standard), or
  • The amount recoverable from the underlying carrier, or
  • Freight charges paid for the shipment.

9.2 Merkay shall not be liable for:

  • Consequential or indirect damages
  • Loss of profits or market
  • Delay in transit
  • Carrier actions or omissions
  • Customs inspections or government holds
  • Force majeure events

10. CUSTOMER WARRANTIES & INDEMNIFICATION

Customer warrants that:

  • Cargo description, value, and HS codes are accurate
  • Goods are properly packed and labeled
  • All regulatory requirements are met

Customer shall indemnify and hold Merkay harmless from:

  • Fines, penalties, duties, or taxes
  • Misdeclaration liabilities
  • Regulatory violations
  • Third-party claims arising from inaccurate documentation

11. DEMURRAGE, DETENTION & ACCESSORIAL CHARGES

Customer is responsible for all ancillary charges including:

  • Demurrage
  • Detention
  • Port storage
  • Chassis fees
  • Exam fees
  • Re-delivery, rework, or inspection costs

Such charges are payable regardless of fault or dispute with third parties.


12. IMPORTER OF RECORD & COMPLIANCE

Unless expressly agreed in writing, Merkay shall not act as Importer of Record.
Where Merkay agrees to act as IOR, Customer assumes full financial and compliance responsibility.


13. INSURANCE

Cargo insurance is not included unless expressly requested and confirmed in writing.
All shipments move at Customer’s risk unless insured.


14. FORCE MAJEURE

Merkay shall not be liable for delays or losses caused by events beyond its control including but not limited to:

  • Port congestion
  • Strikes or labor disruptions
  • War or political unrest
  • Pandemics
  • Natural disasters
  • Government actions

15. ELECTRONIC COMMUNICATION & COURSE OF DEALING

Customer acknowledges that bookings, quotations, invoices, and service instructions transmitted via email, electronic systems (including CargoWise), or digital platforms constitute legally binding communications.

Prior course of dealing, continued use of services, and payment of invoices shall constitute acceptance of these Terms.


16. COLLECTION & LEGAL ENFORCEMENT

Unpaid balances may be referred to collections or legal action without further notice.
Customer agrees to be responsible for:

  • Attorney fees
  • Court costs
  • Collection agency fees
  • Enforcement expenses

17. GOVERNING LAW & JURISDICTION

These Terms shall be governed by the laws of the State of New Jersey.
All disputes shall be subject to the exclusive jurisdiction of the courts located in New Jersey, USA.


18. ENTIRE AGREEMENT

These Terms, together with Merkay’s HBL, invoices, quotations, and warehouse agreements, constitute the entire agreement between the parties and supersede all prior discussions or understandings.

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