Applicable to Website Visitors, Customers, and Users of Merkay Logistics Services
Last Updated: Sep 21, 2026 Company: Merkay LLC Address: 75 Harrison St, Little Falls, NJ 07424
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
Name
Company name
Email address
Phone number
Contact and billing information
Shipment or logistics enquiry details
Information submitted through website forms
Any other information you provide when contacting us
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, referring source, pages visited, and website interactions.
2. How We Use Your Information
We may use the information collected to:
Respond to enquiries and quotation requests
Provide information about our logistics services
Process and manage customer communications
Improve our website and services
Analyze website traffic and visitor behaviour
Measure marketing and SEO performance
Maintain website security
Comply with applicable legal and regulatory requirements
3. Website Forms and Enquiries
When you submit a contact form, request a quote, or otherwise contact Merkay LLC through the website, we may collect the information you provide.
This information may be used to contact you regarding your enquiry, provide requested information, prepare quotations, or discuss relevant logistics services.
4. Phone, Email and WhatsApp Communications
If you contact us through phone, email, WhatsApp, or another communication method, we may retain relevant contact and communication information for customer service, business records, and follow-up purposes.
Website interactions such as phone number clicks, form submissions, email clicks, or WhatsApp clicks may also be measured for analytics and conversion tracking purposes.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to understand how visitors use the website and to improve website performance.
These technologies may collect information about:
Pages visited
Time spent on the website
Traffic sources
Device and browser information
Click activity
Scroll behaviour
Website engagement
Users may manage or disable cookies through their browser settings. Disabling certain cookies may affect some website functionality.
6. Google Analytics and Google Tag Manager
6.1 We use Google Analytics 4 to understand website traffic, user activity, sessions, page views, and other interactions. 6.2 We also use Google Tag Manager to manage website tracking and measure specific actions such as form submissions and contact interactions. 6.3 Information collected through these tools is used to evaluate website performance and improve the user experience.
7. How We Share Information
Merkay LLC does not sell or rent personal information.
We may share information with trusted third-party service providers where necessary to:
Operate and maintain our website
Provide logistics or business services
Manage analytics and website performance
Process business communications
Support technology and hosting services
Meet legal or regulatory obligations
Third parties are expected to handle information appropriately and only for the purposes for which it was provided.
8. Data Security
Merkay LLC takes reasonable administrative, technical, and organisational measures to protect personal information against:
Unauthorised access
Loss
Misuse
Alteration
Disclosure
9. Data Retention
We retain personal information only for as long as reasonably necessary to:
Respond to enquiries
Maintain business and transaction records
Resolve disputes
Resolve disputes
Retention periods may vary depending on the type of information and the reason it was collected.
10. International Data Processing
Because Merkay LLC may work with customers, service providers, and technology platforms in different countries, information may be processed or stored outside the country in which it was originally collected.
Where applicable, reasonable safeguards may be used to protect information during international processing or transfer.
11. Your Privacy Choices and Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to request:
Access to information held about you
Correction of inaccurate information
Deletion of certain information
Restriction of certain processing activities
Information about how your data is being used
Requests may be submitted using the contact information provided on our website.
12. Third-Party Websites
Our website may contain links to third-party websites, platforms, or services.
Merkay LLC is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policy of any external website before providing personal information.
13. Children's Privacy
Merkay LLC’s website and services are primarily intended for businesses and adults.
We do not knowingly collect personal information from children through our website.
14. Changes to This Privacy Policy
Merkay LLC may update this Privacy Policy from time to time to reflect changes in:
Our website
Business operations
Technology
Tracking tools
Legal or regulatory requirements
15. Contact Us
If you have questions about this Privacy Policy, your personal information, or how Merkay LLC handles privacy matters, please contact us using the details below:
Merkay LLC Email: [info@merkayusa.com] Phone: [988-405-5097] Address: [75 Harrison St. Little Falls, NJ 07424 United States]