GET A QUOTE
GET A QUOTE

Merkay LLC – Privacy and Data Protection Policy

get in touch
Track Shipment
Privacy Policy

Applicable to Website Visitors, Customers, and Users of Merkay Logistics Services

Last Updated: Sep 21, 2026
Company: Merkay LLC
Address: 75 Harrison St, Little Falls, NJ 07424

1. Information We Collect

We may collect information that you voluntarily provide to us, including:
  • Name
  • Company name
  • Email address
  • Phone number
  • Contact and billing information
  • Shipment or logistics enquiry details
  • Information submitted through website forms
  • Any other information you provide when contacting us
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, referring source, pages visited, and website interactions.

2. How We Use Your Information

We may use the information collected to:
  • Respond to enquiries and quotation requests
  • Provide information about our logistics services
  • Process and manage customer communications
  • Improve our website and services
  • Analyze website traffic and visitor behaviour
  • Measure marketing and SEO performance
  • Maintain website security
  • Comply with applicable legal and regulatory requirements

3. Website Forms and Enquiries

When you submit a contact form, request a quote, or otherwise contact Merkay LLC through the website, we may collect the information you provide.

This information may be used to contact you regarding your enquiry, provide requested information, prepare quotations, or discuss relevant logistics services.

4. Phone, Email and WhatsApp Communications

If you contact us through phone, email, WhatsApp, or another communication method, we may retain relevant contact and communication information for customer service, business records, and follow-up purposes.
Website interactions such as phone number clicks, form submissions, email clicks, or WhatsApp clicks may also be measured for analytics and conversion tracking purposes.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to understand how visitors use the website and to improve website performance.

These technologies may collect information about:

  • Pages visited
  • Time spent on the website
  • Traffic sources
  • Device and browser information
  • Click activity
  • Scroll behaviour
  • Website engagement
Users may manage or disable cookies through their browser settings. Disabling certain cookies may affect some website functionality.

6. Google Analytics and Google Tag Manager

6.1 We use Google Analytics 4 to understand website traffic, user activity, sessions, page views, and other interactions.
6.2 We also use Google Tag Manager to manage website tracking and measure specific actions such as form submissions and contact interactions.
6.3 Information collected through these tools is used to evaluate website performance and improve the user experience.

7. How We Share Information

Merkay LLC does not sell or rent personal information.
We may share information with trusted third-party service providers where necessary to:
  • Operate and maintain our website
  • Provide logistics or business services
  • Manage analytics and website performance
  • Process business communications
  • Support technology and hosting services
  • Meet legal or regulatory obligations
Third parties are expected to handle information appropriately and only for the purposes for which it was provided.

8. Data Security

Merkay LLC takes reasonable administrative, technical, and organisational measures to protect personal information against:

  • Unauthorised access
  • Loss
  • Misuse
  • Alteration
  • Disclosure

9. Data Retention

We retain personal information only for as long as reasonably necessary to:
  • Respond to enquiries
  • Maintain business and transaction records
  • Resolve disputes
  • Resolve disputes

Retention periods may vary depending on the type of information and the reason it was collected.

10. International Data Processing

Because Merkay LLC may work with customers, service providers, and technology platforms in different countries, information may be processed or stored outside the country in which it was originally collected.

Where applicable, reasonable safeguards may be used to protect information during international processing or transfer.

11. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to request:
  • Access to information held about you
  • Correction of inaccurate information
  • Deletion of certain information
  • Restriction of certain processing activities
  • Information about how your data is being used

Requests may be submitted using the contact information provided on our website.

12. Third-Party Websites

Our website may contain links to third-party websites, platforms, or services.

Merkay LLC is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policy of any external website before providing personal information.

13. Children's Privacy

Merkay LLC’s website and services are primarily intended for businesses and adults.

We do not knowingly collect personal information from children through our website.

14. Changes to This Privacy Policy

Merkay LLC may update this Privacy Policy from time to time to reflect changes in:
  • Our website
  • Business operations
  • Technology
  • Tracking tools
  • Legal or regulatory requirements

15. Contact Us

If you have questions about this Privacy Policy, your personal information, or how Merkay LLC handles privacy matters, please contact us using the details below:

Merkay LLC
Email: [info@merkayusa.com]
Phone: [988-405-5097]
Address: [75 Harrison St. Little Falls, NJ 07424 United States]